01
Multilingual Customer Care
Trained customer support professionals who communicate with customers across major Indian languages while following your company processes and service standards.
Multilingual customer care & workforce solutions
Your Customers Speak Different Languages. We Make Sure They’re Heard.
Multilingual Customer Care & Workforce Solutions for India’s Growing Businesses
Strategy Technologies recruits, trains, deploys and manages customer support professionals for businesses across India — built around your business requirements, your processes, the languages your customers speak and the service standards you set.
Built around four inputs
- 01Business requirements
- 02Processes
- 03Languages
- 04Service standards
2,000+
Candidates placed
3 Months
Placement window
5
Languages supported
11
Industries served
Impact
2,000+
Candidates Placed
in the last 3 months
Recruitment capacity is what most workforce engagements get stuck on. Ours is demonstrated rather than promised — and it is what lets us build a team to your specification and scale it as your requirements change.
2,000+
Candidates placed
3 Months
Placement window
5 Languages
Telugu, Tamil, Kannada, Hindi, English
11 Sectors
Industries supported
Services
Everything between a job specification and a working support team.
We handle recruitment, training, deployment, payroll and coordination, so you get a functioning team instead of a hiring project.
02
Telecalling Services
Inbound, outbound and customer engagement processes run by people who know your product.
03
Dedicated Workforce Solutions
Recruitment, training and deployment of teams built around your requirements.
04
Recruitment & Training
Candidate identification, screening and preparation before anyone reaches your customers.
05
Payroll & Workforce Management
Workforce coordination and payroll management under the agreed engagement structure.
Languages
Connect with customers in the language they understand best.
TeluguTamilKannadaHindiEnglish
Industries
Sectors we build customer support teams for.
Each engagement is trained on the industry it serves — the products, the process and the kind of call your customers actually make.
Telecom & Internet
Connectivity, plans and service communication across regional languages.
OTT & Entertainment
Subscription, access and content support for streaming platforms.
E-Commerce
Order, delivery, returns and after-sales customer communication.
Food & Grocery Delivery
Fast-turnaround order and delivery support.
BFSI
Banking, financial services and insurance customer communication.
IT / ITES
Support, coordination and voice processes for technology services.
Logistics
Shipment, pickup and delivery communication at scale.
Healthcare
Appointment, enquiry and patient communication support.
Education
Admissions, course enquiries and learner engagement.
Electronics & Consumer
Product enquiries, service requests and after-sales support.
Local & Regional Business
Regional-language customer care for growing Indian businesses.
Why Strategy Technologies
More than telecalling. We build customer support teams.
01
Regional Language Expertise
Telugu, Tamil, Kannada, Hindi and English. Customers explain a problem better in their own language, and executives resolve it faster in theirs.
02
Industry-Specific Training
Training is built around your products, services, processes and communication standards — not a generic call-centre script.
03
Proven Recruitment Capability
2,000+ candidates placed in the last 3 months. Recruitment capacity is the constraint in most workforce engagements; it isn’t in ours.
Service model
You Define the Process. We Build the Team.
You provide
- Process requirements
- Product/service information
- Customer support guidelines
- Communication standards
- Employee requirements
- Performance expectations
We provide
- Candidate recruitment
- Language-skilled employees
- Pre-deployment training
- Workforce deployment
- Payroll management
- Workforce coordination
- Ongoing operational support
A trained and dedicated customer support workforce aligned with your business requirements.
Need a Multilingual Customer Support Team?
Tell us about your business and workforce requirements.